Monotone Embroidered Mama Crewneck

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at simplystyledcs@gmail.com. Please note that returns will need to be sent to the following address: address will be provided upon return approval.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at simplystyledcs@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, such as,

• custom products, such as, special orders or personalized items
• bralettes
• bodysuits 
• accessories
• SALE items are always FINAL

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds

We have a 14-day return policy. Please allow us 7-10 business (M-F) days to process the returned items. We will issue a STORE CREDIT once your return is processed and approved. You will be notified by email once your gift card has been issued. We will use the email you used to place the original order.

HOW MUCH DOES SHIPPING COST?

The shipping fee varies depending on the shipping destination and the number of items you purchase. You can check the estimated shipping fee by adding items to your cart, proceeding to checkout, entering your email address and shipping address. The exact shipping fee will be automatically updated and displayed on the checkout page.

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WHERE DO WE DELIVER?

We provide shipping to the USA!

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WILL MY PACKAGE ARRIVE IN ONE SHIPMENT?

We use a dropshipping service for some of our items. This helps us be able to offer more inventory as a small business! So, in some cases your package may arrive in more than one shipment! Rest assured we only offer top quality items that will last & this will not affect local deliveries. 

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HOW LONG WILL IT TAKE FOR THE BUYER TO RECEIVE THEIR ORDER?

The actual shipping time and delivery date may vary depending on the local postal service in your area. You can refer to the standard shipping time below:
- On average, orders usually ship after 1-7 business days from the date the production started.
- US orders may arrive approximately 3-10 business days after being shipped.

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CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?

We do not accept shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.

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DO YOU OFFER DELIVERY TO PO BOXES OR MILITARY APO/FPO ADDRESSES?

We support shipments to PO Boxes, but we cannot ship to Military APO/FPO addresses.